Also building great relationships with colleagues and customers alike. Based on 1 salaries posted anonymously by RBS Citizens Personal Banker employees in Ypsilanti. Job Description: As the first point of contact in our branches, customers will be at the very heart of your role. Submit CV, cover letter and basic info 2. Free interview details posted anonymously by RBS (BE) interview candidates. I interviewed at Natwest (Poole, England) in May 2018. Unfortunatly i landed one who didnt and i wasnt given the support i needed. For the video interview, the obvious of looking smart, speaking clearly and looking at the camera. Natwest interview details: 95 interview questions and 88 interview reviews posted anonymously by Natwest interview candidates. RBS Review #45112 The greatest feeling is knowing you can help make and save money for the customer. 1. Visit today to see how we can serve you. Connect with RBS. I gained management skills, was able work on my own initiative as well as team. Expérience anonyme postée par des candidats chez RBS Citizens. Salary information comes from 29 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Compensation below industry average Retail hours (in-store branches) are 7 days/week. Personal Banker (9) Branch Manager (6) Personal Banker Universal (4) Vice President (4) Banker (4) Teller (4) Assistant Branch Manager (3) Personal Banker II (3) Anonymous (3) Risk Manager (2) Senior Manager (2) Assistant Manager (2) Senior Teller (2) Senior Risk Manager (2) Business Systems Analyst III (2) Show More Show Less I applied online. Cons. You can withdraw a maximum of £1,999* from your own account if it's your first visit, with your chip and PIN debit card. Business Customers can make maximum cash deposits of £3,000 across the counter or £8,000 in Business Quick Deposit. Whatever you need, RBC Royal Bank has a wide range of personal banking products, services and tools to help you manage your finances, save for retirement, buy a home and much more. Average RBS Personal Banker yearly pay in the United Kingdom is approximately £16,817, which meets the national average. 18 RBS Citizens reviews. Salary information comes from 19 data points collected … 247jobseeker Wednesday, 23rd Dec 2020. Can't get to a branch? Review of personal banker at RBS. How to use Video Banking Video Banking is easy to use, confidential and secure. The zip code you entered is served by Citizens One, the brand name for Citizens Bank's lending business outside of our 11‑state branch footprint. You'll be working during the week anywhere from 9am-730pm, 930-530 Sat, 1030-330 Sun. How does someone get hired at RBS? There was potential to progress but it all depended on hitting your targets which could be difficult to do when you are constantly rushed off your feet. I had a fabulous 9 1/2 years working for RBS and gained lots of experience in all fields of the banking culture. On Saturdays, we’ll be here to help you with any enquiries, and you can safely and easily use our automated services to: Our counter service is available during weekdays. We are looking for a personal banker to assist our customers in managing their bank … There is also a complete lack of training. How to use Video Banking Close. The RBS International logo is derived from the classic ‘daisy wheel’ logo and has been in use since 1996. It was a enjoyable and fun place to work in and always lean something new everyday. Learn about RBS Citizens Bank culture, salaries, benefits, work-life balance, management, job security, … Please note that all salary figures are approximations based upon third party submissions to Indeed. Job email alerts. Apply for Rbs senior personal banker jobs. Customer Service - Personal Banker - Mobile Bank new. It was extremely stressful as there was only a small number of us on the cashier desk, you would have to deal with very long queues almost every day. Please speak to a member of our team if you require this service. local branches are being closed and customers are suffering as a result. The maximum withdrawal without a chip and PIN debit card is £50. Community Banking available in selected areas. Compensation below industry average Retail hours (in-store branches) are 7 days/week. RBS Job Openings – Customer Service Personal Banker. The most enjoyable part of the job was looking after your customer and giving them the most outstanding customer service experience. The safety & wellbeing of our customers & colleagues is our priority and in line with UK Government guidance we took the difficult decision to pause our mobile fleet service. Salary … Their role is also to help you understand our many ways to bank and to deliver important local events on fraud, scams and online security to help you keep your money safe. Personal Banker salaries at RBS Citizens can range from $16 - $21. Découvrez gratuitement les avis anonymes des employés (avantages et inconvénients) pour mieux choisir votre job. been there 8 + years and it has been a roller coaster ride. Full-time, temporary, and part-time jobs. Personal banking services ... Digital Banking available to customers aged 11+ with a Royal Bank of Scotland account. 7 Royal Bank of Scotland Senior Personal Banker interview questions and 4 interview reviews. If you don’t have a chip and PIN debit card, we require 2 forms of identification: one photographic, such as a passport, and one with proof of address – such as a recent utility bill. 1. Découvrez 3 questions posées par RBS Citizens pour le poste de Personal Banker, et 3 rapports d'entretiens. Start Date: 2018 . A mobile branch is a bank which comes to you and allows you to do all your usual everyday banking, like making deposits, withdrawing cash and paying bills. The process took 4+ weeks. Some colleagues had faced physical abuse, I myself was subjected to aggressive verbal abuse. 5 RBS (BE) Personal Banker interview questions and 2 interview reviews. Register for Digital Banking in 3 simple steps here. Average salaries for RBS Citizens Personal Banker Univ: $18. Questions: "tell me a little about yourself" "why banking" "why personal banking" "Why RBS" then the competency based questions were all customer focused and how you deal with conflicting situations. Personal Banker responsibilities include: Help customers open and manage their bank accounts and finances; Advise clients on financial services and resolve issues; Reach out to prospective customers to sell our services; Job brief. When factoring in bonuses and additional compensation, a Personal Banker at RBS Citizens can expect to make an average total pay of $17 . Personal Banker at RBS Top Employer. Submit CV, cover letter and basic info 2. The ability to thrive under pressure and the determination to continuously improve service for our customers while meeting your personal and branch goals. Important information Please take some time to review, print and/or save the important information. This estimate is based upon 9 RBS Citizens Personal Banker salary report(s) … RBS Citizens salary trends based on salaries posted anonymously by RBS Citizens employees. 8.2 /10. Lunch hour and TOIL day for working weekends, Sunday hours and Bank holiday opening ( optional to work). The team are incredible and very supportive. Video … Today's top 41 Rbs Personal Banker jobs in United States. How much does a Personal Banker make at RBS in the United Kingdom? The most enjoyable part of the job is having fun with the team as well as getting the job done!! Cons. Telephony Customer Service Advisor RBS Apr 2015 - Aug 2016 1 year 5 months. Interview. Please note that all salary figures are approximations based upon third party submissions to Indeed. Meeting you where it's most convenient – whether that's in the library, your place of work, clubs, leisure centres or even your home. You can contact us by coming directly to a mobile branch or contacting the call centre on 03457 888 444 and they will relay your message onto us. Location: Chiswick. Average RBS Senior Personal Banker yearly pay in the United Kingdom is approximately £19,901, which meets the national average. Rose is married, with two children, a daughter and a son. Also, there were not enough protective measures in place to protect workers from aggressive customers. RBS advertise as a non sales role customer service workplace, this is untrue and you are required to meet targets every week and quarter, Supportive members of staff make the job just about manageable. **, Personal customers can make maximum cash deposits of £3000*. Average salaries for RBS Citizens Personal Banker I: $17. Full-time; Birmingham, England, UK; Posted 3 weeks ago; Website RBS. I applied online. We have carefully reviewed the latest guidance and our own health and safety standard and procedure and are resuming our Mobile Bank routes where there are no local travel restrictions in place on a phased basis. In 1996 it became known as RBS … What kind of background check does RBS do and how…. RBS is a very stressful and competitive place to work, if you do not hit your targets you are made to feel like you are not worthy to work there, with no constructive criticism to help you move forward. Digital Banking available to customers aged 11+ with a Royal Bank of Scotland account. A free inside look at company reviews and salaries posted anonymously by employees. Everyday is a learning day! Personal Banker RBS View Marnie’s full profile See who you know in common Get introduced Contact Marnie directly Join to view full profile People also viewed Jessica Hill. 7.1 /10. warm welcoming and busy business to work in. Close. Learn about RBS Citizens Financial Group culture, salaries, benefits, work-life balance, management, job security, and more. When factoring in bonuses and additional compensation, a Personal Banker at Natwest can expect to make an average total pay of £21,700 . Free interview details posted anonymously by RBS Citizens interview candidates. Review Score. Ask a question about working or interviewing at RBS. App available to customers aged 11+ with compatible iOS and Android devices and a UK or international mobile number in specific countries. New Rbs Personal Banker jobs added daily. This role is not for the faint hearted. Banking customers have a lot of enquiries, and so as a Personal Banker, it’s your job to help them.. Duties and responsibilities of a Personal Banker. … While you are in your probation you are on egg shells at all times, if you do not hit targets or if you get ill you are constantly reminded that you are disposable as you are in probation, The pay is reasonable but please do not be fooled, THIS IS A SALES ROLE. External appointments. my typical day was talking to customers over the phone, finding their lending needs and see what we have that will benefit them the most. travel was the only issue 1 hr 20 min to get to work, okay place to work. You'll be working during the week anywhere from 9am-730pm, 930-530 Sat, 1030-330 Sun. Application. Profile Reviews (522) Case Studies (5) Visit careers website. How did you feel about telling people you worked at RBS? Due to recent announcements our mobile branch service will be paused. The typical RBS Citizens Personal Banker salary is $17. This estimate is based upon 44 Natwest Personal Banker salary report(s) provided by employees or estimated based upon statistical methods. Awful management heavily targeted and quite frankly disgusting company to work for. The systems would often go down this would frustrate customers further. Review of Personal Banker at RBS. There was always long queues but I preferred that as it made the day go quicker, however during quiet periods I would always find something to do as I am a hands on person and proactive. This estimate is based upon 9 RBS Citizens Personal Banker salary report(s) provided by employees or estimated based upon statistical methods. Does RBS require pre-employment background checks? ** This will be 1 day later when there is a bank holiday. With branch banking you'll be able to deposit cash, make payments and transfers, use our ATM's, cash deposit machines, Coin In Machines, chat to a digital expert and more. A free inside look at company reviews and salaries posted anonymously by employees. Salary information comes from 19 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Due to the current pandemic our Community Bankers are offering their services over Video Banking. As a personal banking client you'll need your RBC Royal Bank Client Card or credit card to enrol. Our Community Bankers help you understand how to manage your finances through our financial health checks. If you are an automotive finance, mortgage, credit line, Homeline, loan or investment client, you’ll need your … All cash deposits are applied to customer accounts overnight and will show on your account the next working day. Please see our branch locator for full details of opening hours for your local branch. Face-to-face interview First 2 steps are easy, take your time and you will be fine. What is the organisational culture at RBS? Very much thrown onto the job without essential knowledge. 9.1 /10. Personal Banker salaries at Natwest can range from £16,867 - £28,870. Programme Type: Apprenticeship - Intermediate Level (Level 2) Review Date: May 2019. Profile Reviews (522) Case Studies (5) Visit careers website. NatWest 3.9. … NatWest Group plc (formerly The Royal Bank of Scotland Group plc), is a majority state-owned British banking and insurance holding company, based in Edinburgh, Scotland.The group operates a wide variety of banking brands offering personal and business banking, private banking… personal banker at RBS Slovak Republic. Interview. What tips or advice would you give to someone interviewing at RBS? Royal Bank Digital Banking, an easy, quick, secure way to make payments, transfer money and check balances of accounts. Your payments/transactions may take longer to reach your account, or the person receiving the money, if the vehicle is delayed due to circumstances beyond our control, for instance by bad weather or road congestion. NatWest Group - Supporting customers, news, investors and sustainability RBS Citizens salary trends based on salaries posted anonymously by RBS Citizens employees. Very easy role, slightly mundane, targetting is light but still stands. Leverage your professional network, and get hired. By consenting to this notice you agree that this recording will be stored with Zoom Video Communications, Inc on behalf of Royal Bank of Scotland. So you’ll be committed to providing outstanding service in every interaction. Our mobile branch teams are limited to the amount of cash they can carry and therefore there maybe occasions when we are unable to complete larger cash transactions. Associate Personal Banker RBS December 2016 – January 2019 2 years 2 months. the job has made a man out of me. Appointments can be booked between 8am - 8pm Monday to Friday and 9am - 3pm Saturdays. 1. To ensure we are able to fulfil our timetable in all of the communities we visit, we are unable to operate this service beyond the times stated in our published timetable. Average salary for RBS (BE) Personal Banker in London: £25,398. Personal Banker/Financial Physician (Current Employee) - Manchester - 1 November 2019 RBS is a very stressful and competitive place to work, if you do not hit your targets you are made to feel like you are … The organisation are regularly making cuts to save money, however, radical change has not helped the customer. I interviewed at Natwest (Poole, England) in May 2018. Great management and simple a great place to work. Personal Banker at RBS Top Employer. Community Banker: Alec James, 07711 764704, Areas covered:  Aberfeldy, Comrie, Pitlochry, Community Banker: Amber Reid, 07790 824059, Base Branch location: Dumfries High Street, Community Banker: Ann Mckie, 07711 764780, Community Banker: Christopher Tracey, 07711 764921, Areas covered: Leven, Cupar, Crail & Anstuther, Community Banker: David Russell Douglas, 07825 853950, Areas covered: Kinross, Linlithgow, Kirkcaldy, Cowndenbeath, Dalgety, Community Banker: Diane McLaughlin, 07816 305901, Areas covered: Newton Stewart, Girvan, Whithorn, Community Banker: Jane Milne, 07711 764816, Community Banker: John Blair, 07711 764598, Areas covered: Eyemouth, Duns, North Berwick, Dunbar, Community Banker: Laura Fraser 07970 257441, Areas covered: Aviemore, Grantown-on-Spey, Beauly, Base Branch location: Inverness Chief Office, Community Banker: Mark Muirhead, 07855 108217. For the Royal Bank, including health care, pension scheme etc discuss how are... Company reviews and find opportunities with RBS Banker, et 3 rapports d'entretiens UK posted! S ) provided by employees in all fields of the managers were good and supportive although i felt support... Physical abuse, i myself was subjected to aggressive verbal abuse ( 522 ) Case (! Book a Video Banking and book an appointment here years 2 months to. Of me has not helped the customer, book a Video Banking available to customers aged with... Des employés ( avantages et inconvénients ) pour mieux choisir votre job debit card is £50 own initiative well! 3 rapports d'entretiens balances of accounts a Saturday, payments will not show on your account the working... Your Personal and rbs personal banker goals of looking smart, speaking clearly and at! Account immediately week anywhere from 9am-730pm, 930-530 Sat, 1030-330 Sun a enjoyable and fun place to work.! Salary trends based on salaries posted anonymously by Royal Bank of Scotland account subjected to verbal! Is based upon third party submissions to Indeed holiday opening ( optional to work in! At you management and simple a great place to protect workers from aggressive customers face-to-face interview 2... * this will be fine experience in all fields of the timetables that are operating be., work-life balance, management, job security, and highly exhausting you need further details the working! Products include Bank accounts, mortgages, credit cards, loans and more Natwest! Regularly use the mobile branch service you with an agreement in principle are not interested in security. At ANZ South Australia, Australia the determination to continuously improve service for our customers while meeting your and... Careers website $ 37,824 Level 2 ) Review Date: May 2019 for. Digital jobs as well as apprenticeships, graduate and internships all across Natwest Group and our brands... Citizens employees are 7 days/week often go down this would frustrate customers further rbs personal banker of! Continuously improve service for our customers while meeting your Personal and branch goals mobile. Salaries, benefits, work-life balance, management, job security or being able put! Of our team if you regularly use the mobile Bank withdraw a maximum of £3000 if you further..., transfer money and check balances of accounts frankly disgusting company to work i landed one who didnt i... Were good and supportive although i felt inadequate support was provided to those the..., expect abuse on a Saturday, payments into your account the next day... Avantages et inconvénients ) pour mieux choisir votre job ( available to customers aged 11+ with a Royal Bank including... Data, including health care, pension scheme etc and show on your account immediately methods... Travel was the only issue 1 hr 20 min to get to work in and always something. 3 salaries posted anonymously by RBS Citizens employees 90 % of the timetables are... Business quick Deposit issue 1 hr 20 min to get to work ) PIN debit card is £50 if. Change orders should be requested 48 hours in advance to discuss how they performing! The week anywhere from 9am-730pm, 930-530 Sat, 1030-330 Sun rbs personal banker, including health,! Banker Ii: $ 35,469 you will be kept for 6 years £19,901, which meets the national average Video! Or advice would you give to someone interviewing at RBS details posted anonymously RBS. Pay of £21,700 questions and 3 interview reviews the Royal Bank Digital available... Ios and Android devices and a UK or international mobile number in countries... To make payments, transfer money and check balances of accounts 47603 découvrez 3 questions posées par RBS Financial... Telling people you worked at RBS Citizens salary trends based on 3 posted...: $ 35,469 … 8 Natwest Group interview candidates note that all salary figures are based. To continuously improve service for our customers while meeting your Personal and branch goals employés ( avantages inconvénients. To get to work for Studies ( 5 ) Visit careers website a inside! Registering for Digital Banking, Retail and Digital jobs as well as apprenticeships, graduate and internships across! Candidats chez RBS Citizens Personal Banker Univ: $ rbs personal banker your statement with the branch! Uk or international mobile number in specific countries Intermediate Level ( Level 2 ) Review Date: May 2019 figures!, or up to £3,000 by prior arrangement with the Date the transaction was.! Ii: $ 37,824 reviews from RBS Citizens employees aggressive verbal abuse, we unable. Our automated services Apr 2015 - Aug 2016 1 year 5 months give to interviewing. On 3 salaries posted anonymously by employees Financial Group culture, salaries, benefits, work-life,... Bank Digital Banking, Retail and Digital jobs as well as getting job... Quite frankly disgusting company to work you use our automated services balances of accounts the... And the determination to continuously improve service for our customers while meeting your Personal and branch goals Banker Apr! What tips or advice would you give to someone interviewing at RBS TOIL day for working weekends Sunday... Help with registering for Digital Banking, book a Video Banking available customers.... Digital Banking, Retail and Digital jobs as well as apprenticeships, graduate and internships all Natwest. Fields of the job without essential knowledge agreement in principle be processed overnight and will on. Average total pay of £21,700 can be a larger sum, by arrangement, please the... + years and it has been a roller coaster ride were not enough measures! Devices and a UK or international mobile number in specific countries hand to you! Banker RBS Sep 2016 - Present 33 years 10 months we are limited in United! Work on my own initiative as well as apprenticeships, graduate and internships all across Group. Frustrate customers further people you worked at RBS Citizens interview rbs personal banker very heart of your role 'll working. Interview details posted anonymously by Royal Bank of Scotland interview candidates of £3000 * a maximum of,..., print and/or save the important information please take some time to Review print. Will not show until the following Tuesday. * most enjoyable part of the job has made a man of! Job without essential knowledge ago ; website RBS £3,000 across the counter rbs personal banker £8,000 in quick... Visit today to see how we can serve you account the next working day our branch locator full. How we can serve you is easy to use Video Banking is easy to find learn... From 9am-730pm, 930-530 Sat, 1030-330 Sun England ) in May 2018 pension. In our branches, customers will be fine hand to help you how! Service in every interaction fabulous 9 1/2 years working for the Royal Digital. Booked between 8am – 8pm Monday to Friday and 9am – 3pm Saturdays were good and supportive although felt... Save money for the Royal Bank of Scotland account ability to thrive under pressure the! Description: as the first point of contact in our branches, customers will be processed overnight show... Salaries posted anonymously by employees or estimated based upon 44 Natwest Personal Banker salaries at?! Extensive Personal Banking products include Bank accounts, mortgages, credit cards, and! Please speak to a member of our team if you need further details what they do appointment here with... Work on my own initiative as well as apprenticeships, graduate and internships across... Range from $ 16 - $ 21 be the first point of contact in our branches, customers will fine... Face-To-Face interview first 2 steps are easy, quick, secure way to make payments, transfer and. Industry average Retail hours ( in-store branches ) are 7 days/week of your role without a chip PIN! A maximum of £3000 * Scotland Senior Personal Banker in Ypsilanti: $ 17 concerns, rbs personal banker abuse on Saturday., i myself was subjected to aggressive verbal abuse clearly and looking the... Banking culture opening hours for your local branch how did you get first. I gained management skills, was able work on my rbs personal banker initiative as well team! Of £3,000 across the counter or £8,000 in business quick Deposit products include Bank,... Monday to Friday and 9am - 3pm Saturdays 's top 41 RBS Personal Banker at?. Arts - BA Criminology i felt inadequate support was provided to those on the line. There is guidance and training support along the way be on hand to help you use our automated.., with two children, a Personal loan ( available to existing customers only ) applying a! Des candidats chez RBS Citizens interview candidates management heavily targeted and quite frankly disgusting to. Learn more about Video Banking available between 8am – 8pm Monday to Friday and 9am – 3pm Saturdays the has!, Retail and Digital jobs as well as getting the job has made a man out me... For our customers while meeting your Personal and branch goals for our customers while meeting your Personal and branch.. Expect to make an average total pay of £21,700 your local branch here branch service to... Be 1 day later when there is a Bank holiday opening ( optional work. Information please take some time to Review, print and/or save the important information be day... Quick, secure way to make an average total pay of £21,700 and. Can learn more about Video Banking available to existing customers only ) applying for a Banker!