Please read each document carefully for full instructions and mailing addresses. Visit our Security Centre for more information and advice. See how much you can claim. a relative or claims manager) please give us their details: Their name Reimbursement will be made according to your benefit schedule. Claiming promptly ensures our ability to help protect your best interests. Royal Bank of Scotland Insurance Team. We have provided an easy online claims form to start the claims process. Required Forms. RBS Documentation. Royal Bank of Scotland (RBS) a top UK bank that attached PPI to loans, mortgages and credit cards. Tel. If you have any questions, please contact your Royal Bank of Scotland relationship manager, or contact us on 0345 9000 652 (Relay UK: 18001 0345 9000 652 ) … Fraudsters may claim to be the bank to try and access security information. General Instructions and Qualification Schedule. To apply, check the eligibility criteria and complete the account opening form . Free PPI checks & claim form Register a claim online (opens in a new window) or call us. Non-emergency claims; Legal Costs claims; How to complain. We can only process claim forms that are accompanied by full proof of payment. Select the form required for the type of claim you are making. What you’ll need: Your policy number helps speed things up; Certain claims require documentation to be attached, but you needn’t worry about that at this stage. Note 1 - The beneficiary account of the reclaim payment has to be the same name as the account which was closed and quoted in Section 2 on the reclaim form.. Registered in Scotland No 90312. Before proceeding please check that the instruction letter you have received relates to The Royal Bank of Scotland plc. 0044 20 7488 9880 (calls may be recorded for training and monitoring purposes) Please note: Claims must be submitted within 90 days of completion of your last treatment in any course. If you receive a call or email from NatWest that you are suspicious about, cease the call immediately, or forward the email to phishing@rbs.com. Already have a RBS account? RBS should have asked if you had any pre-existing medical conditions and then RBS should have assessed to whether you would incur any extra charges or not be covered when making a claim. The Royal Bank of Scotland plc ("the Bank") You have selected RBS. For issues relating to the purchase or administration of your insurance (including any upgrades and endorsements) or a claim you have made: Our staff are empowered to support you and will aim to resolve most issues within three working days, following receipt of your complaint. To make the process quicker, you will have been given a claim reference number when you first made the claim. To submit a claim by mail, download, print and fill out the applicable claim form. 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